Privacy Statement

Privacy Policy

“Heartwarming Initiative” (hereinafter referred to as “the Organization”) is committed to protecting your personal data and privacy. This Privacy Policy explains how we collect, use, store, and protect any personal information you provide when using our website. By using this website, you consent to the practices described in this policy.

1. Purpose of Data Collection

We may collect personal data (including but not limited to your name, contact number, email address, and identification information) in the following situations:

- Registering as a volunteer or joining our activities

- Submitting an enquiry or contact form

- Making donations or requesting a receipt

- Subscribing to our newsletter

- Participating in any other interactions related to our services

The collected data may be used for the following purposes:

- Processing your registrations, enquiries, or donations

- Sending updates, news, and promotional materials (if subscribed)

- Statistical analysis and service improvement

- Compliance with legal and regulatory requirements

2. Confidentiality and Third-Party Disclosure

Your personal data will be kept confidential. We do not sell or share your data with third parties unless:

- We have obtained your express consent

- It is required by law or legal authorities

- It is necessary for third-party service providers to perform services on our behalf (these providers are also bound by confidentiality obligations)

3. Data Storage and Security

The Organization will take reasonable and practical technical and administrative measures to safeguard your personal data against unauthorized access, processing, alteration, or deletion. We will only retain your data for as long as necessary to fulfill the purpose for which it was collected, after which it will be securely deleted.

4. User Rights

Under the Personal Data (Privacy) Ordinance of Hong Kong, you have the right to:

- Access and correct your personal data held by us

- Request information about the purposes of data use

- Request that we cease using your personal data for direct marketing

To make such requests or enquiries, please contact us via:

📧 Email: [info@hwi.org.hk]

📞 Phone: [+852 3480 9630]

A reasonable administrative fee may apply.

5. Policy Updates

The Organization reserves the right to amend this Privacy Policy at any time. Any changes will be posted on this page. We recommend you review this page regularly to stay informed of any updates.